Terms & Conditions
Welcome to Dhya Innovations Private Limited ("Dhya", "we", "our", "us"). By accessing our website, engaging with our products, services, or using any related content or applications, you agree to be bound by these Terms and Conditions.
1. Use of the Website and Services
Dhya Innovations provides AI-driven technology solutions, IoT devices, digital platforms, and consulting services. Use of this website and our offerings is permitted solely for lawful purposes. Unauthorized use, including but not limited to hacking, scraping, or reverse engineering, is strictly prohibited.
2. Intellectual Property Rights
All content, trademarks, logos, service marks, software, and other materials on this website and within our solutions are the exclusive property of Dhya Innovations Private Limited, unless otherwise stated. Reproduction, distribution, or modification of any materials without prior written consent is forbidden.
3. Service Engagement and Deliverables
All projects, services, and solutions delivered by Dhya Innovations will be governed by mutually signed agreements, including project scope, deliverables, payment schedules, and confidentiality terms. In the absence of a formal agreement, service use will be governed by our general terms outlined here.
4. User Responsibilities
Users and clients are responsible for:
- Providing accurate information during interactions with Dhya Innovations.
- Ensuring lawful usage of any software, devices, or services offered by Dhya.
- Maintaining the confidentiality of login credentials, device credentials, and sensitive documents shared by Dhya Innovations.
5. Privacy and Data Protection
We are committed to protecting your personal data. Our collection, processing, and usage of data are governed by our Privacy Policy. By using our services, you consent to such data practices.
6. Limitations of Liability
Dhya Innovations shall not be held liable for any incidental, indirect, consequential, or punitive damages arising out of your access, use, or inability to use the website, products, or services. Use of all IoT devices and AI-driven insights is at the client's discretion and Dhya provides no guarantees beyond agreed specifications.
7. Warranty Disclaimer
All services, software, devices, and consultations are provided "as is" without any warranties, express or implied, unless explicitly stated otherwise in a written agreement.
8. Pricing, Payment, and Taxes
Pricing for Dhya Innovations' solutions and services will be quoted separately during engagements. Payments are subject to Indian taxation laws. Clients are responsible for any applicable taxes (GST, customs, etc.) unless otherwise agreed.
9. Cancellation, Refund, and Support Policies
Our cancellation and refund terms are detailed in our Refund Policy. Support timelines, terms, and maintenance contracts for software, hardware, or SaaS solutions will be clearly defined during project initiation.
10. Changes to Terms
Dhya Innovations reserves the right to revise these Terms and Conditions at any time. Updated versions will be posted on our website, and continued usage constitutes acceptance of the changes.
11. Termination
Dhya Innovations may suspend or terminate your access to its services at any time without notice if we believe you have violated any term outlined here or in a signed agreement.
12. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed under the laws of the Republic of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Coimbatore, Tamil Nadu, India.
13. Contact Information
If you have any questions about these Terms & Conditions or our services, feel free to reach out:
- General Inquiries:[email protected]
- Product Support:[email protected]
- Phone: +91-8838813937
- Address: Dhya Innovations Private Limited, Coimbatore, Tamil Nadu, India